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Return Policy

  • All parts returned must be in the original package (in new and returnable condition).
  • The return must also be accompanied by the original packing slip and/or original invoice for reference.
  • Parts returned for credit must be returned F.O.B. the servicing McCoy Construction & Forestry location.
  • McCoy Construction & Forestry will accept most Deere Parts returned within 30 days of original sale. Parts returned within 30 days from the date of purchase will be subject to a minimum of 25% restocking/handling fee.*
  • McCoy Construction & Forestry will not accept the following on a return for credit basis:
  • Items not in new / saleable condition
  • Parts not in the original packaging or without the original part number label
  • Hardware
  • Items removed from “sealed packages” or “open kits” (seals, bearings, seal kits etc.)
  • Manufactured hose assemblies (made to customers specifications)
  • Parts, Service or Tech Manuals (printed, CD or DVD format)
  • Paint or any product in aerosol cans
  • Hazardous or corrosive material
  • Damaged parts
  • Used parts
  • Incomplete package quantities
  • Items that cannot be identified by having the original part number tag attached
  • Incomplete assemblies
  • Items replaced or discontinued
  • Items ordered “MD” (machine down, special customer order)
  • Items not returnable to the McCoy Construction & Forestry suppliers
  • Pumps, valves, nozzles etc. where the protective caps or tags were removed, where there now may be a question to the actual specifications, or adjustments of such cannot be guaranteed to the next customer
  • Electrical components such as batteries, alternators, solenoids, switches, wiring harnesses, etc….will not be accepted for return
  • Electronic components will not be accepted for return if the factory sealed package has been opened or seal has been broken.
  • Non-John Deere parts will be evaluated for return on a case-by-case basis. Vendor return policies will be the determining factor. Restock fees, handling charges and applicable freight charges will apply.*